I am not a developer but I need help as I am testing our "unsubscribe from all emails" and "re-subscribe to emails" functionality. I was testing this using the link that we send at the bottom of emails to allow recipients to update their preferences. I unsubscribed to all emails and it worked fine. Then I wanted to re-subscribe but as it remembers the tick box selected from before, when I click re-subscribe it unsubscribed me again immediately. I didn't see the tick box selected and I doubt someone else would either. How can this be turned off?
I'm not sure I'm entirely clear on what you're asking. Are you referring to the subscription management page? As far as I am aware, it's not possible to alter the default behavior of the checkboxes, since they reflect the current subscription status of a given contact.