Resubscribe a contact

[VLarue]

Hello,

There is an API endpoint "Resubscribe a contact" documented but it does not seem to work. When I try a test call I have the response "The scope needed for this API call isn't available for public use".

Is there any way to make this endpoint work ? If not, is it planned?

Thank you ?

Virginie

[GRajput · Accepted solution]

Hi @VLarue 

Please refer to the screenshot and check that is the mentioned scopes checkbox ticked. if not please tick the checkbox.
The Standard Scope for resubscribing the contact is communication_preferences.read_write

 I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

[GRajput · Accepted solution]

Hi @VLarue 

Please refer to the screenshot and check that is the mentioned scopes checkbox ticked. if not please tick the checkbox.
The Standard Scope for resubscribing the contact is communication_preferences.read_write

 I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

[VLarue]

Hello @GRajput

Thank you for your answer !

Yes, I know all about scopes , but it is not the problem here 😉 
If you look at the doc, no scopes are declared in the requirements section (even so, I've activated the communication_preferences.read_write scope beforehand) and it says : 
"This API is not valid to use for resubscribing a contact at a brand or portal level and will return an error".

I'm not sure to understand what they mean by that, but I believe this endpoint is not "usable". I'm just looking for confirmation/refutation.

By the way the error says : "The scope needed for this API call isn't available for public use" and not that the scope is not activated.

Thx,

Virginie

[Jaycee_Lewis]

Hey, @VLarue 👋 I reported this to the team that owns the endpoint. It should not be listed publicly at this time. Thanks for flagging this! — Jaycee

[GRajput · Accepted solution]

Hi  @VLarue  You can refer to the screenshot and attached link for your reference  (CLICK HERE)

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!