APIs & Integrations

JStark_MO
Member

Restrictions on scope

Hi I have a private integration api scope that I am trying to update to include more capabilities.  When I choose certain areas, I receive the following error: 

Your account doesn't have access to some of the scopes you've selected.
Please change your selections and try again.

I have professional license and the items I have noticed this on were any write permissions and read for feedback submissions. I am also a super user. 

 

Any help appreciated 

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3 Replies 3
Jaycee_Lewis
Community Manager
Community Manager

Restrictions on scope

Hey @JStark_MO 👋 Can you share an example request, response, and error body, please? Also, these are the endpoints you want to use, correct? — https://developers.hubspot.com/docs/api/crm/feedback-submissions Your portal has a subscription to Service Hub Professional or Enterprise, correct? 

 

Or is it happening when you go to try to update your existing scopes in your Private App? If it's this, can you grab a screenshot of the error from the scopes page? This will help me in case I need to take this to my internal resources. 

 

Thank you very much! — Jaycee

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Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes
JStark_MO
Member

Restrictions on scope

well, ironically enough after having tried for 2 weeks to get this working, it is now allowing me to update the scope and include the necessary endpoints.  so all is well.  thanks for responding. 

0 Upvotes
Jaycee_Lewis
Community Manager
Community Manager

Restrictions on scope

Of course! I'm sorry you had a frustrating experience, but glad to know it's resolved. Have a great day! — Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes