APIs & Integrations

skulas
Participant

Reporting an email batch with personal email text.

Hello,

I'm using the /crm/v3/objects/emails/batch/create endpoint to report the bulk of emails I send from our system.

Based on the documentation, all emails in the batch must have the same email body, as the mail body hs_email_text can only be added once per call, in the properties object.

What if each recipient in the batch gets a personalised copy of the email and I still want to report all the emails in bulk using this endpoint? (Due to rate limit, it is my only option).
Each recipient gets Hello <Name>, ... 
So the message is the same for everybody, except the <Name>.

Is there any way to implement this? Maybe there's a custom property I can define so hubspot replaces <Name> with the recipient name in the email message before saving it.

 

Thank you in advance.

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2 Replies 2
Jaycee_Lewis
Community Manager
Community Manager

Reporting an email batch with personal email text.

Hey, @skulas 👋 As you noted, the documentation notes this limitation and doesn't offer a workaround. Looking at the longer-term, you can make a submission to the Ideas Forum. We'll leave this open in case any of our community members have an unofficial workaround or suggestion. 

 

Best,

Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

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skulas
Participant

Reporting an email batch with personal email text.

Thank you Jaycee.

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