Remove cookie consent banner for Chatflows

[evitoria]

We implemented Hubspot Chatflows on our site, we are getting a Cookie consent banner the first time that we log in:

We checked on developer tools and see that this banner is getting generated by Hubspot:

Is there some way to remove this banner? We should really don't have a need for cookies, since they are used to track users on future site vists, but in our case we clear the chat with every logon using the following line of code:

window.HubSpotConversations.widget.refresh();

Please tell us if we can have the chat working without using cookies, if cookies are absolutely necessary, please share a way of removing that cookie consent banner.

Thanks.

[Willson]

Hi @evitoria,

To confirm here, when checking your site I can see the policy firing, this is the functionality you're looking to keep? The functionality we're looking to remove is only in-App via https://app.gslate.com/, is this correct?

If not, pleaes feel free to correct me! Thanks

[evitoria]

Hi @Willson 

We want to have the Chat functionality, we just want to remove the Cookie consent banner, everything else on the chat should work as usual.

Another aproach could be showing the banner just when we open the chat.

[Kim_HM]

Hi @evitoria , 

You can switch of the cookie banner by going to settings --> cookies. Please note that the GDPR requires that your cookie banner informs users of what data you collect, how, for what purposes and with whom you share it. Except for strictly necessary cookies, all other cookies must be deactivated until the user consents.

Kind regards, 

Kim