Referrer is empty

[tdvoulety]

Hello,

we implemented HubSpot according to this tutorial.

https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code#how-to-install-the-tracking-...

We are sending page view and events from Google Tag Manager.

Hubspot recieves the triggered event, but the `Referrer` field is empty.

We have no idea why maybe you can help us?

Best regards,

Tomas Dvoulety

[IsaacTakushi]

Welcome, @tdvoulety.

Looking at that event's logs in your account, I now see referrer data populating:

Did you get this working?

[tomasdvoulety]

Hello Isaac,

thanks for your reply. 🙂 But I still don't see Referrer for Direct Traffic source.

Best Regards

Tomas Dvoulety

[IsaacTakushi]

Hi, @tomasdvoulety.

Thanks for clarifying.

In the case of "Direct Traffic," I would expect the referrer to be empty, since HubSpot defines "Direct Traffic" sources as:

"Traffic bucketed under Direct traffic do not have an indication of their source. Typically, these are people who typed the URL directly in their browser, or removed all query parameters before entering a site. To view the entrance URLs for these visitors, click the Direct traffic source."

See this related article as well: More direct traffic in sources report than expected