Recurring Rate Limit Error with API Calls

[ADev-Torii]

Hello everyone,

I've been encountering a recurring error lately:

429 - {"status":"error","message":"You have reached your daily limit.","errorType":"RATE_LIMIT" }

This error happens every other day. I'm using a private app to generate a token, which is used only to make a few calls. On the days when this issue occurs, I see that I've exceeded the daily limit on the very first call, even though the limit should be 500,000 calls per day.

Do you know if this is a known issue? Is there a way to address it? Are there any other factors that might be affecting the daily call count?

Thank you!

[zach_threadint · Accepted solution]

Hi @ADev-Torii 👋

Do you have any other Public Apps in the given HubSpot Portal making large numbers of requests? The 500K calls per day limit (for Pro/Enterprise Hub subscriptions) acts as an aggregate limit that all Private Apps within the given HubSpot Portal must fit within collectively. For example, imagine I have 3 Private Apps that have made the following number of calls today:

• Private App A: 1,000 calls
• Private App B: 450,000 calls
• Private App C: 49,000 calls

That's a total of 500K calls, so I've reached my daily limit. If Private App A makes an additional call (even though it made significantly fewer calls than the other apps), it will receive the same error message you shared above.

I hope that proves helpful. Please let me know if you have any follow-up questions.