Receiving 204 but no Contact/Deal/Product showing up on the front end

Vamsivinay119
Participant | Diamond Partner

Hey Team,

We are facing issues while syncing the Contacts/Deals/Products into Hubspot via eCommBridge.

We can see that the messages are being consumed from our end and also we are receiving 204 from Hubspot's end. But none of the Contacts/Deals/Products are showing up on the front end when we login to our Hubspot account.

The issue with this is we cannot confirm a client of ours that the data sync is complete unless we see them on the front end. And that's a bad remark on our end.

This issue had occurred some time earlier, maybe a few weeks ago but we didn't observe this recently.

Below are the sample sync messages we are using to sync the contacts/deals/products

Contacts

[
{
"action": "UPSERT",
"integratorObjectId": "22052018535",
  "changeOccurredTimestamp": 1526990340,
"propertyNameToValues": {
"email": "may22-535-processed@unific.com",
"first_name": "may22-535",
"last_name": "TESTING 22052018535"
}
}
]

Deals

[
{
"integratorObjectId": "2145",
"action": "UPSERT",
"changeOccurredTimestamp": 1526993179,
"propertyNameToValues" : {
 "order_number" : "2000",
 "dealstage" : "processed"
}
}
]

Products

[
{
"integratorObjectId": "3698",
"action": "UPSERT",
"changeOccurredTimestamp": 1526993179,
"propertyNameToValues" : 
{
 "price" : "$100",
 "name" : "Dummy Product"
}
}
]
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3 Replies 3
Vamsivinay119
Participant | Diamond Partner

@dadams @Derek_Gervais Any help here please?

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Vamsivinay119
Participant | Diamond Partner

Update : This is solved

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Derek_Gervais
HubSpot Moderator

Hi @Vamsivinay119,

Thanks for updating this thread after figuring out the issue. Was it related to the changeOccuredTimestamp? The examples you provided appear to be timestamps in second, while HubSpot requires timestamps to be in milliseconds.

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