APIs & Integrations

nishank-bhati
Member

Random 500 API in contact update API (Patch Call)

Patch Call :- https://api.hubapi.com/crm/v3/objects/contacts/136098501?hapikey=****

Error response :- 
[

{"status":"error","message":"There was an error processing the request.","correlationId":"08ffee17-e2f7-474b-a629-892e3f35699b","category":"INTERNAL_ERROR"}

]

 

We do have got around 30 logs in last 3-4 days for the same.

When we try to hit API using postman we are getting correct response.

 

0 Upvotes
nishank-bhati
Member

Random 500 API in contact update API (Patch Call)

Issue seems to be fixed as there are no such logs after 25th Nov. 
May I know about issue, also what kind of retry mechanism we must build for such issue as data we are dealing requires high consistency between our platform to hubspot.

0 Upvotes
dennisedson
Community Manager
Community Manager

Random 500 API in contact update API (Patch Call)

I do not know why you were receiving a 500 error.  Your app needs to be able to anticipate periodic failures, though. 

@lynton , do you have any advice on handling errors in your app?

Thanks,

Dennis




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0 Upvotes
dennisedson
Community Manager
Community Manager

Random 500 API in contact update API (Patch Call)

@nishank-bhati 

Apologies for the delayed response.  Is this still an issue?

Thanks,

Dennis




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0 Upvotes