3 weeks ago
I'm with this problem.
I'm implementing a third party chatbot, I added the script and it creates an iframe on the page with the new chatbot.
In the chatflow when the user reply the chat with their email address, the chatbot create a contact in the Hubspot, but it's missing some data like "hs_analytics_first_url" and "hs_analytics_source", is there a way to send this data when creating a contact in Hubspot?
We tried using the cookie "hubspotutk" with the Contact API
But it only works if the user alredy is a contact (is-contact: true), if it's a new user (is-contact: false) the API did not return the data we need:
Can anyone help with this?