APIs & Integrations

SKathara
Member

Private App OAuth

Hi,

 

I create a Private app and I am trying to authorize the app and get the authorization code I am getting this error

Couldn’t complete the connection
The app developer doesn't have permissions to request the set of scopes. Please contact the app developer.
 
Can anyone please help me with this issue. FYI, I was able to make this work on the sandbox enviroment, but not on the Production HubSpot set up we have 
2 Replies 2
dennisedson
HubSpot Product Team
HubSpot Product Team

Private App OAuth

@SKathara 

It appears that the scopes requested by the app are not sufficient. 

Can you make sure you are requesting the same scopes for this app? 

Other thing that I can think of would be to confirm that the production account has same feature set as the sandbox account (Typically, this would throw a different error, but worth checking)

 

 

0 Upvotes
SKathara
Member

Private App OAuth

Thanks for Replying. Looks like authorizing the Private account had issues. When I created a App from my Developer account I was able to authorize the App and get the refresh token.

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