APIs & Integrations

ASavaliya
Participante

Prevent to add contact automatic form hubspot tracking code

resolver

Hey All,

 

I use hubspot tracking code and i also set email as identity for hubspot contact.

but when some login my web app and this user are not in hubspot contact.

Then hubspot automatically created contact based on email id.

 

So i to to prevent this.

 

Thanks

Ankur Savaliya

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Oscar1
Solução
Top colaborador(a)

Prevent to add contact automatic form hubspot tracking code

resolver

Hey Ankur,

 

Not sure about this, as I'm not a developer. Something it might work out, if you've added the HubSpot tracking code with GTM, you can add an exclusion rule on this page so that the tracking code doesn't load there. It's not the cleanest solution but will do the work I reckon.

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Oscar1
Solução
Top colaborador(a)

Prevent to add contact automatic form hubspot tracking code

resolver

Hey Ankur,

 

Not sure about this, as I'm not a developer. Something it might work out, if you've added the HubSpot tracking code with GTM, you can add an exclusion rule on this page so that the tracking code doesn't load there. It's not the cleanest solution but will do the work I reckon.

Oscar1
Top colaborador(a)

Prevent to add contact automatic form hubspot tracking code

resolver

Hey @ASavaliya , basically you have to disable "collect data from website forms":

 

Captura de pantalla 2021-01-22 a las 9.14.17.png

 

Hope that helps!

ASavaliya
Participante

Prevent to add contact automatic form hubspot tracking code

resolver

Hey @Oscar1 

 

I don't want to turn off non-hubspot form.So is there any other way to stop this by doing java script in my code.

 

Thank you

Ankur Savaliya

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dennisedson
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Prevent to add contact automatic form hubspot tracking code

resolver

Hi @ASavaliya !

I wonder if @Oscar1  or @IvanGil might have some ideas here

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