APIs & Integrations

EugeneKutas
Member

Portal isn't allowed to post submissions on form data submission

Hello!

I ran into the status of the answer to which I could not find clarification. Can someone help with it please?
I am trying to submit data to a created form.

 

 

 

let hubSpotMainFormApiUrl = https://api.hsforms.com/submissions/v3/integration/submit/24876690/aa2fd467-865d-4270-89cf-495be337dd38
let requestData = {
fields: [
{
"name": "firstname",
"value": "FiestName"
},
{
"name": "lastname",
"value": "LastName"
},
{
"name": "email",
"value": "test@email.com"
},
{
"name": "phone",
"value": "+12345678910"
}]}

jQuery.ajax ({
type: "POST",
url: hubSpotMainFormApiUrl,
async: false,
data: JSON.stringify (requestData),
contentType: "application / json",
complete: function (data) {
console.log (data);
}
});

 

 

 

 

 

Response:
CODE 403

 

 

 

 

 

{
"status": "error",
"message": "Portal isn't allowed to post submissions",
"correlationId": "368e5cf8-c372-4c41-9e2c-77a56e1227fe"
}

 

 

 

 

0 Upvotes
9 Replies 9
02691
Member | Platinum Partner
Member | Platinum Partner

Portal isn't allowed to post submissions on form data submission

Hi there, i got the same issue: "Portal isn't allowed to post submissions"

For old portal it's still working fine, but for the free acccount with free plan it's did't work

0 Upvotes
SDaniels1
Participant

Portal isn't allowed to post submissions on form data submission

Thanks for the info @RS15 

Hopefully, someone from the HubSpot team can clarify this for us as it seems to no longer be a case of user error.

0 Upvotes
SDaniels1
Participant

Portal isn't allowed to post submissions on form data submission

Hi,

I'm also in stuck at the same point as @AYegorov, with same 403 response along with the "Portal isn't allowed to post submissions" message.

It may be worth mentioning that I'm currently on the free tier (in case this is/is not supported on this).
Any help will be great!

Thanks

RS15
Participant

Portal isn't allowed to post submissions on form data submission

Have exactly the same issue. BTW the same code works for an older fre hubspot account, but not with a newly signed up one. So, may be hubspot has changed something for new free accounts. The documentation does not indicate anything though. 

0 Upvotes
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Portal isn't allowed to post submissions on form data submission

Hi @EugeneKutas ,

Are you able to submit form from hubspot cms?If no then you do not have license for that permission.Please check the permission and licenses .You might not have cms edition.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

0 Upvotes
AYegorov
Member

Portal isn't allowed to post submissions on form data submission

Hi @webdew I have the same issue and connot resolve it myself. Please, help me.

  • I'm able to submit form from hubspot cms
  • I cannot submit it via api
  • Where I can find info about license and permissions?
MHejduk
Member

Portal isn't allowed to post submissions on form data submission

Hey @AYegorov 

 

Have you found what was the issue? I am strangling with the same thing.

0 Upvotes
EugeneKutas
Member

Portal isn't allowed to post submissions on form data submission

Hi!

Thank you for your response!

And you were right about permission... Now everything is fine.

Thank you!

0 Upvotes
jerome281
Member

Portal isn't allowed to post submissions on form data submission

Hey, I'm having the same issue, where do you fix the permission issue?

0 Upvotes