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I am looking for the most ideal way to achieve this for my call center where an incoming call from my PBX should pull up the contact information. In case none exists a new contact window should be launched with the number populated.
Were you able to query the contact by phone? I'm working on a call pop integration with Vonage. The link to the documentation states " Search for contacts by email, name, or company name" it doesn't say phone. If you were able to make this work, would you mind posting your API call? e.g. https://api.hubapi.com/contacts/v1/search/query?q=testingapis&hapikey=demo
I tried query?phone=760* but that did not work.