APIs & Integrations

LDiscover
Member

Plugin not Working, showing Blank Page Instead.

SOLVE

Hi

 

I'm not very techie,  and I encountering an issue with the HubSpot plugin on your WordPress website (for reference https://leatherdiscover.com/ ). Despite updating both the plugin and WordPress to their latest versions, clicking to connect the plugin results in a blank frame. You've already tried accessing it on two different browsers with popup and ad blockers turned off, but the problem persists.

Note: I've already clearead Cashes, Tried Reinstalling Plugin as well.

Can someone please help me what can be the possible solution? Thank you

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1 Accepted solution
Jnix284
Solution
Hall of Famer

Plugin not Working, showing Blank Page Instead.

SOLVE

Hi @LDiscover I can confirm that the tracking script is not loading on your website, can you share a screenshot of the plugin configuration in WordPress?

 

As a temporary solution, you can copy the tracking code and add it directly to your website code so you don't lose data while you troubleshoot the plugin


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

0 Upvotes
3 Replies 3
Jnix284
Solution
Hall of Famer

Plugin not Working, showing Blank Page Instead.

SOLVE

Hi @LDiscover I can confirm that the tracking script is not loading on your website, can you share a screenshot of the plugin configuration in WordPress?

 

As a temporary solution, you can copy the tracking code and add it directly to your website code so you don't lose data while you troubleshoot the plugin


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes
LDiscover
Member

Plugin not Working, showing Blank Page Instead.

SOLVE

Hello - the issue has been resolved. I managed to access it successfully on a different computer and traced the problem back to a browser extension called Privacy Badger that I have installed. Since it's not listed in the regular privacy settings, I initially overlooked it. Thank you!

0 Upvotes
Jnix284
Hall of Famer

Plugin not Working, showing Blank Page Instead.

SOLVE

Awesome, I'm glad you got the plugin working @LDiscover - just a quick callout that I'm not seeing the tracking script in your website code yet.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes