APIs & Integrations

SvenjaGraf
Participant

Personal talk with Sales Engineer

SOLVE

Hello,

we would like to arrange a personal meeting with a Sales Engineer for our customer. It's about the API interface and he would like to talk to someone in person and not just write to support.
Unfortunately, as a partner agency, it's not that easy.
Has anyone here had any experience or can give us a contact to exchange?
Thanks a lot

0 Upvotes
1 Accepted solution
Jaycee_Lewis
Solution
Community Manager
Community Manager

Personal talk with Sales Engineer

SOLVE

Hi, @SvenjaGraf. If you are a partner, I'd recommend working with your Channel Consultant or Success Manager. They will likely know the correct paths for referring your client to HubSpot Resources.

 

They, or you on their behalf, are welcome to post their questions. The developer community is robust and helpful and may have already dealt with similar projects or challenges. Outside this, there isn't a specific contact I can provide to your customer.

 

If you can share more details, the community may be able to assist with helping get you pointed in the right direction. Hey, @JBeatty @nikodev @tominal, what's your approach as HubSpot Partners to requests like this? 

 

Best,

Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

View solution in original post

2 Replies 2
nikodev
Top Contributor | Elite Partner
Top Contributor | Elite Partner

Personal talk with Sales Engineer

SOLVE

Hey there @SvenjaGraf,

I think @Jaycee_Lewis nailed it. In circumstances where we don't have a direct relationship with a HubSpot employee that might be able to help us with a particular issue, going through our CAM has always been the next step. 

That being said, I'd encourage you to post details about the problems your client is facing. There are a lot of people on here that might be able to help find a more immediate solution. 

Good luck. 

A8 Labs

Jaycee_Lewis
Solution
Community Manager
Community Manager

Personal talk with Sales Engineer

SOLVE

Hi, @SvenjaGraf. If you are a partner, I'd recommend working with your Channel Consultant or Success Manager. They will likely know the correct paths for referring your client to HubSpot Resources.

 

They, or you on their behalf, are welcome to post their questions. The developer community is robust and helpful and may have already dealt with similar projects or challenges. Outside this, there isn't a specific contact I can provide to your customer.

 

If you can share more details, the community may be able to assist with helping get you pointed in the right direction. Hey, @JBeatty @nikodev @tominal, what's your approach as HubSpot Partners to requests like this? 

 

Best,

Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot