APIs & Integrations

raylenmargono
Miembro

Pair Service Ticket UID with HubSpot User Contact Record

We currently rely on the hubspot api to create tickets. No where in the documentation is it giving us guidance on how to link a ticket to a contact record using the api. Does anyone have a solution this problem?

 

https://developers.hubspot.com/docs/methods/tickets/create-ticket

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WendyGoh
HubSpot Employee
HubSpot Employee

Pair Service Ticket UID with HubSpot User Contact Record

Hey @raylenmargono,

 

When looking to create association between ticket and contact, you can use the Associate CRM objects endpoint and  definition ID - 16 to create association between ticket to contact - CRM Associations API Overview.

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