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To confirm, you are not missing anything. I did a quick check with my internal resources and confirmed the following:
the paging/list-all endpoint doesn't support listing archived (deleted) engagement objects of any type
We don't have a timeline to add this support to this API yet
I'll follow up with the devex doc writers to see if we can get some language about archived not being supported for all object types.
Thank you very much for taking to share this pain point. It's very helpful.
Best,
Jaycee
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
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Paging through deleted objects is not yet supported for custom object
Résolue
Hi Jaycee,
Thanks for your clarification.
Has there been any update on this? Since there is no Webhook for engagements, I'm polling every few minutes to detect changes. However, whenever I set "archived" to true within the API, I get the same error stated above. Therefore, the only way I can detect if a call has been deleted or not is if it appeared at one point and then disappeared later on. This is very much suboptimal. Is there anything else we can do here?
To confirm, you are not missing anything. I did a quick check with my internal resources and confirmed the following:
the paging/list-all endpoint doesn't support listing archived (deleted) engagement objects of any type
We don't have a timeline to add this support to this API yet
I'll follow up with the devex doc writers to see if we can get some language about archived not being supported for all object types.
Thank you very much for taking to share this pain point. It's very helpful.
Best,
Jaycee
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !