To confirm, you are not missing anything. I did a quick check with my internal resources and confirmed the following:
the paging/list-all endpoint doesn't support listing archived (deleted) engagement objects of any type
We don't have a timeline to add this support to this API yet
I'll follow up with the devex doc writers to see if we can get some language about archived not being supported for all object types.
Thank you very much for taking to share this pain point. It's very helpful.
Best,
Jaycee
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Paging through deleted objects is not yet supported for custom object
SOLVE
Hi Jaycee,
Thanks for your clarification.
Has there been any update on this? Since there is no Webhook for engagements, I'm polling every few minutes to detect changes. However, whenever I set "archived" to true within the API, I get the same error stated above. Therefore, the only way I can detect if a call has been deleted or not is if it appeared at one point and then disappeared later on. This is very much suboptimal. Is there anything else we can do here?
To confirm, you are not missing anything. I did a quick check with my internal resources and confirmed the following:
the paging/list-all endpoint doesn't support listing archived (deleted) engagement objects of any type
We don't have a timeline to add this support to this API yet
I'll follow up with the devex doc writers to see if we can get some language about archived not being supported for all object types.
Thank you very much for taking to share this pain point. It's very helpful.
Best,
Jaycee
Join us on March 27th at 12 PM for the Digital Essentials Lab, an interactive session designed to redefine your digital strategy!
Engage with expert Jourdan Guyton to gain actionable insights, participate in live Q&A, and learn strategies to boost your business success. Don't miss this opportunity to connect and grow—reserve your spot today!
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !