APIs & Integrations

chriscardone
Membre

Opening live chat via javascript

Résolue

We're trying to make it so a button can open the live chat widget via javascript, how could we do this?

(by live chat, I am referring to the hubspot live chat widget)

0 Votes
2 Solutions acceptées
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Opening live chat via javascript

Résolue

Hi, @Chris_Cardone.

Your request seems similar to this topic. If you use JavaScript to append #hs-chat-open to the end of the URL, the chat widget will open immediately.

Check out the documentation here .

This feature was implemented due to feedback on this HubSpot Community request . The thread includes some helpful code examples from other developers.

Isaac Takushi

Associate Certification Manager

Voir la solution dans l'envoi d'origine

0 Votes
cbarley
Solution
Ancien salarié HubSpot
Ancien salarié HubSpot

Opening live chat via javascript

Résolue

hi @chriscardone and @tjoyce , we also just released a Conversations Live Chat Widget API, where you can use this this function to open the widget:

 

window.HubSpotConversations.widget.open();  

 

Voir la solution dans l'envoi d'origine

6 Réponses
hakanproax
Contributeur

Opening live chat via javascript

Résolue

Hi all,

 

Is it possible to hide bubble on mobile and only allow users to open with link clicking?

 

0 Votes
peacepostman
Membre

Opening live chat via javascript

Résolue

Hello,

 

We succeed using this javascript call:

 

// Open chat
HubSpotConversations.widget.open()

// Close chat
HubSpotConversations.widget.close()

Best regards,

0 Votes
tjoyce
Expert reconnu | Partenaire solutions Elite
Expert reconnu | Partenaire solutions Elite

Opening live chat via javascript

Résolue

You could also do -

hubspot.messages.EXPERIMENTAL_API.requestWidgetOpen()

---

tim@belch.io

0 Votes
cbarley
Solution
Ancien salarié HubSpot
Ancien salarié HubSpot

Opening live chat via javascript

Résolue

hi @chriscardone and @tjoyce , we also just released a Conversations Live Chat Widget API, where you can use this this function to open the widget:

 

window.HubSpotConversations.widget.open();  

 

rampatra
Participant

Opening live chat via javascript

Résolue

This worked for me. Also, is there a way to also type in a default message automatically from the user side when the window opens?

IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

Opening live chat via javascript

Résolue

Hi, @Chris_Cardone.

Your request seems similar to this topic. If you use JavaScript to append #hs-chat-open to the end of the URL, the chat widget will open immediately.

Check out the documentation here .

This feature was implemented due to feedback on this HubSpot Community request . The thread includes some helpful code examples from other developers.

Isaac Takushi

Associate Certification Manager
0 Votes