OAuth - error when connecting a specific user.

[CLee47]

We are getting an error when trying to connect a specific user using oauth for our app. 

Error: This account doesn't have access to some HubSpot features that are required by this app. Please contact the app developer.

The user is a super admin.

We are requesting the scopes:

content

business-intelligence

oauth

reports

We last attempted to connect on 7/20 @ 11:39am

Portal ID: 21157576

User: kate@blueskymkt.com

[dennisedson]

@CLee47 , I would imagine that the portal is not at the correct subscription level meaning that even if they are a superadmin, they still would not have access to all necessary scopes

[CLee47]

Thanks for the suggestion - they are using a starter plan. I tried removing the reports scope, so now we are using  content, business-intelligence, oauth

These are such basic scopes that encompass basically the entire API - it's very hard to believe that they don't have access based on the plan.