APIs & Integrations

ravindasenarath
Member

Note events for a ticket webhook

I want to listen to note related events of a ticket. Hubspot's webhook documentation doesn't say anything about notes. I tried a sample app and even though I'm subscribed to all the ticket related evenrs it doesn't trigger any events when I created a note for a ticket. Is there any workaround for this?

1 Reply 1
Jaycee_Lewis
Community Manager
Community Manager

Note events for a ticket webhook

Hi, @ravindasenarath 👋 As far as documentation, please have a look at this developer documentation which shows the available subscription types for webhooks -- Webhook Subscriptions. Notes and Tickets is not an option listed.

 

I'll leave it up to the community to comment on any workarounds or other thoughts they have.

 

Best,

Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes