No Super Admin status

[Grove_]

I created a HubSpot account. I'm the only user, but I don't have Super Admin status. Can you give me that? I can't use Private Apps.

[SamTassey]

Hi @Grove_,

Thanks for clarifying! To create the private app, you will want to navigate - Settings > Integrations > Legacy Apps > Create Legacy App. 

Once you click 'Create Legacy App' you'll be prompted with a window to choose Public or Private. Heres a community post where we dealt with a similar issue! 

I hope this helps! 

Sam, Community Manager 

[Grove_]

Hi, I’m the only user in this HubSpot account. In Settings → Users & Teams there is only my user, but I do not have the Super Admin role and there is no existing Super Admin on the account. Because of that, I cannot create Private Apps or manage some account-level settings. Please review this account and assign Super Admin permissions to my user, or let me know how this can be resolved. Thank you.

[SamTassey]

Hello @Grove_, 

Welcome to the Community! 

I wanted to let you know that I have taken the liberty of removing your personal info from your last comment. Moving forward, I recommend refraining from including personal details. After reviewing the portal, it seems that the user in question has Super Admin permissions. To better assist you, could you kindly provide more details about the issues you're experiencing? Additionally, if you're seeing any specific error messages, please let us know so we can help resolve this more effectively.

Looking forward to your response! 

Sam, Community Manager