Netsuite field won't map to custom field within HubSpot NetSuite integration

[TMHW]

I'm trying to map invoice properties from NetSuite into invoice properties in HubSpot. I'd like the "Sales Rep" NetSuite property to map to my custom property inside HubSpot titled "Sales Rep" but whenever I tried the HubSpot mapping property is grayed out and I can't select it. When I hover over it, it says "This field can't be mapped". Why is this? I don't have the NetSuite Sales Rep property being mapped to anything else. That's turned off. I've also tried changing the HubSpot "Sales Rep" property to different field types. I've tried single-line text, drop down, etc... Why can't I select this custom HubSpot field when mapping to this NetSuite field?  

[nickdeckerdevs1 · Accepted solution]

For them to be mapped (if possible) they would need to have the same sort of naming convention and all of the same options between the two systems.

Generally when you are a bit limited in your options, it might be best to bring it over as a single line text, then create a workflow on that property, and set your own sales rep property by branching your workflow on that property with the different options that would appear.

As far as the third party integration, I can't answer that!