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salesengineers
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Nested JSON Payload in Webhook Automations

resolver

Hi everyone, 

 

We are looking to use webhooks in Hubspot Automations. (This process here)

 

The issue we are running into is that the workflow step does not allow for nested JSON payloads. Has anyone figured out how to do this? Ideally we want the payload format to look like:

{
    "user": {
        "phone": "<HUBSPOT_PHONE>",
        "email": "<HUBSPOT_EMAIL>"
    }
} 

 Thank you! 

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1 Soluciones aceptada
Jaycee_Lewis
Solución
Administrador de la comunidad
Administrador de la comunidad

Nested JSON Payload in Webhook Automations

resolver

Hi, @salesengineers 👋 Thanks for reaching out. For this use case, I don't have any additional documentation to share.

 

Have a look at this post from @LMeert for some thoughts on other approaches — Workflow webhooks with nested parameters.

 

Best,

Jaycee


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
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2 Respuestas 2
Jaycee_Lewis
Solución
Administrador de la comunidad
Administrador de la comunidad

Nested JSON Payload in Webhook Automations

resolver

Hi, @salesengineers 👋 Thanks for reaching out. For this use case, I don't have any additional documentation to share.

 

Have a look at this post from @LMeert for some thoughts on other approaches — Workflow webhooks with nested parameters.

 

Best,

Jaycee


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
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salesengineers
Miembro

Nested JSON Payload in Webhook Automations

resolver

Thanks for the response! 

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