APIs & Integrations

salesengineers
Member

Nested JSON Payload in Webhook Automations

SOLVE

Hi everyone, 

 

We are looking to use webhooks in Hubspot Automations. (This process here)

 

The issue we are running into is that the workflow step does not allow for nested JSON payloads. Has anyone figured out how to do this? Ideally we want the payload format to look like:

{
    "user": {
        "phone": "<HUBSPOT_PHONE>",
        "email": "<HUBSPOT_EMAIL>"
    }
} 

 Thank you! 

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1 Accepted solution
Jaycee_Lewis
Solution
Community Manager
Community Manager

Nested JSON Payload in Webhook Automations

SOLVE

Hi, @salesengineers 👋 Thanks for reaching out. For this use case, I don't have any additional documentation to share.

 

Have a look at this post from @LMeert for some thoughts on other approaches — Workflow webhooks with nested parameters.

 

Best,

Jaycee


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2 Replies 2
Jaycee_Lewis
Solution
Community Manager
Community Manager

Nested JSON Payload in Webhook Automations

SOLVE

Hi, @salesengineers 👋 Thanks for reaching out. For this use case, I don't have any additional documentation to share.

 

Have a look at this post from @LMeert for some thoughts on other approaches — Workflow webhooks with nested parameters.

 

Best,

Jaycee


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !
0 Upvotes
salesengineers
Member

Nested JSON Payload in Webhook Automations

SOLVE

Thanks for the response! 

0 Upvotes