Need information about Ticket and its activity API
Mar 24, 2020 8:09 PM
We are developing custome support wep page for our customer to create and update ticket.
I have integarted compnay ,contect and ticket API for their create/update and get.
I need know following information to develop complete flow:
1]How can I add further information via my webpage like if I need to update any thing other the ticket "content" data?
2] How can I see reply from Support team in our custom webpage? Is there any webhook or API ,configuration that I need to subscribe to get continus update on ticket on my web?
3] I can see conversation with customer is via Email so is there any API to get all conversation for a ticket from hubspot?