APIs & Integrations

Coolhand
Miembro

Need guidance on best-practice for adding webinar registration to contacts profile

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Looking for some guidance on the best way to update a contact's activity stream to show engagement in an activity outside of HubSpot.

Scenario:
When a user registers for a webinar on a 3rd party platform (Bigmarker) I would like to create webhook (or hook in general) that updates the contacts activity stream to say that they registered for a webinar. This will help ensure that HubSpot remains the main source of truth on user engagement and minimize the manual input of data.

What success looks like:

  1. User goes to webinar registration page
  2. User fills out form to register for webinar
  3. API call is sent to update {{Contact}} Activity showing that they registered for "X" webinar

Reason

  1. Tracking engagement
  2. Lead Scoring
  3. Reporting

Example Scenario:
End-user Bob signs up for a webinar titled "doing a thing on our platform".
When we look at Bob's contact in HubSpot, we should see in his activity stream that he signed up for the "doing a thing with our platform webinar".

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IsaacTakushi
Solución
HubSpot Employee
HubSpot Employee

Need guidance on best-practice for adding webinar registration to contacts profile

resolver

Hi @pachyderm,

The Timeline Events API was designed for just this purpose! I recommend reviewing the Overview article and some of the methods. Let me know if I can clarify anything.

Isaac Takushi

Associate Certification Manager

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1 Respuesta 1
IsaacTakushi
Solución
HubSpot Employee
HubSpot Employee

Need guidance on best-practice for adding webinar registration to contacts profile

resolver

Hi @pachyderm,

The Timeline Events API was designed for just this purpose! I recommend reviewing the Overview article and some of the methods. Let me know if I can clarify anything.

Isaac Takushi

Associate Certification Manager
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