NOTEs loaded but not showing in UI

SOLVE
aliknox
Member

I have managed to load NOTEs using the engagement API, the data matches notes entered through the front end. But doesn’t show in the front end.

I use the Get Engagements API to check the data is loaded, so its definitely there.

Thanks,

Ali

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1 Accepted solution

Accepted Solutions
aliknox
Solution
Member

Hi Derek,

I’ve just sorted it, the date format used was in UNIX format but the conversion in PHP was limiting the timestamp to 10 characters i.e. missing off the milliseconds. I have add “000” to the end to check if this resolves the issue and it does.

Thanks for all your help.

Kind regards,

Ali

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2 Replies 2
Derek_Gervais
HubSpot Employee

Hi @aliknox,

Do the notes have the correct associations? NOTE engagements can only be viewed on the timeline of an associated object record. If so, are notes selected in the object’s timeline filters?

aliknox
Solution
Member

Hi Derek,

I’ve just sorted it, the date format used was in UNIX format but the conversion in PHP was limiting the timestamp to 10 characters i.e. missing off the milliseconds. I have add “000” to the end to check if this resolves the issue and it does.

Thanks for all your help.

Kind regards,

Ali

View solution in original post