Multi-step form / wizard; Contacts API or Forms API?
Jul 24, 2017 6:39 AM
We have a custom multi-step form for the sign-up process on our website.
The first page is the sign-up page (requires name, email and phone) which leads to multiple steps where more data are captured at each step.
Should I be creating multiple HubSpot forms one for each step? Or is Contacts API more sensible?
In the Contacts documentation, it says “If your contacts come through online forms, use the Form Submission endpoint.” However, in Forms documentation, it says do not use it for “updating contact properties.”
What is the recommended approach for our scenario?