Good afternoon! I was wondering if it is possible, beyond clicking on the "Owner" of a chat conversation, to Monitor which employees are currently logged into the chat and Active. And is there a way to see who is "available" in the chat and when, for how long, etc?
I get what you mean, it’s not like I’m super into tech either, but these days it feels impossible to avoid it, right? Everything keeps upgrading so fast that you kinda have to keep up just to stay in the loop. I’m the same way: I don’t dive into tech for fun, it’s more like a “modern life requires it” thing. But hey, at least knowing the basics helps us stay connected and not fall behind. Let me know if you ever want help with anything specific, I’ll keep things simple and chill.