APIs & Integrations

PeterIngemann
Participant

Missing webhook, or UpdatedAt on tickets

Hi,

We really miss webhook for ticket create, update and delete in order to create Integrations between the service desk in Hubspot, and Clickup.

If it's not possible with the hooks, Could'n you open for the createdAt and UpdatedAt fields in the Api?

If not, could you direct us to an other solution?
1 Reply 1
TiphaineCuisset
Community Manager
Community Manager

Missing webhook, or UpdatedAt on tickets

Hi @PeterIngemann 

 

Thank you for reaching out

 

I want to tag some of our experts for this question - @zaklein @lynton @tominal do you have any thoughts for @PeterIngemann on this? 

 

Thank you

Best

Tiphaine


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