I'm getting the following error when attempting to refresh the authentication token for a specific account:
{"status":"BAD_SCOPES","message":"missing or invalid scopes","correlationId":"805ff89c-1a8c-4eab-a112-6a24a68e2000"}
It worked perfectly fine a week ago and continues to work for other accounts and no changes have been made.
I've tried to reconnect the account and that isn't working anymore, giving the error:
Couldn’t complete the connection
This account doesn't have access to some HubSpot features that are required by this app. Please contact the app developer.
As far as I'm aware, the subscription level hasn't changed. I have tried changing the scopes (in many different permutations) on our app to get it to work but it still doesn't.
Would I be ok to DM you my app ID and scopes and the portal id in question?