Missing Fields in contact PropertiesSOLVE
Apr 1, 2019 6:29 AM
I'm currently testing integration with hubspot in my app and I'm struggling with this issue for some time now.
I have webhooks registered for around 50 contact fields, one deal field and a contact.creation. When receiving webhook regarding a specific contact, I hit the "Get contact by ID" or "Get group of contacts by ID" endpoints to get all fields values for those contacts. Around 1% of contacts I receive in the response does not have some fields (like firstname and lastname) although they are surely defined (as they are created programatically via API and they are created with those fields). It seems that this is random behaviour as when I try to get those same contacts via API again, I get all the defined fields.
The problem is not solved by specifying fields I need (using "Property" parameter): I still don't have them in some responses.
It is quite important issue as it's vital for my system to know if there are values in those fields, and missing fields can also be a correct behaviour in some cases (like when they have no value).
Solved! Go to Solution.