Merging contacts does not fire webhooks for properties that are changed
解決
If I'm understanding your question correctly. There is a webhook for merge. Although past association changes it doesn't send the properties that are changed. What it sends is something like the json below. The work around I'm using is to make a get request to the hubapi with the newObjectId and setting the fields in the system I'm integrating to with that response.
Merging contacts does not fire webhooks for properties that are changed
解決
If I'm understanding your question correctly. There is a webhook for merge. Although past association changes it doesn't send the properties that are changed. What it sends is something like the json below. The work around I'm using is to make a get request to the hubapi with the newObjectId and setting the fields in the system I'm integrating to with that response.
Merging contacts does not fire webhooks for properties that are changed
解決
I'm having the same issue as well, we have external systems which rely on data being associated to company and contact ids in hubspot, the web hooks are not triggered on a merge and so the data in our systems becomes orphaned.
Merging contacts does not fire webhooks for properties that are changed
解決
Not only is there no way to subscribe to a merge event, but merging doesn't trigger a deleted event either. So when merging two companies the secondary company is deleted but there is no event.
Even if a merge subscription is not added is it possible to at least trigger a deleted webhook for the company or contact that is deleted during the merge? With this I think we could work around not having a merge event and try to resolve the data through the API. Without it, we're left with corrupt data that we only identify as bad when we try to use the API in the future.
Merging contacts does not fire webhooks for properties that are changed
解決
To say that this is massively important for our (common) customers is an understatement. We need this functionality. Otherwise we need to do workarounds that make customers less happy with the solution and takes large amounts of time out of our schedules.
Any way I can push this up the dev team's priority list?
Merging contacts does not fire webhooks for properties that are changed
解決
Is there any update on this?
We have some data that exists externally that requires updating when companies are merged, and there doesn't appear to be any webhook triggers available to create. It also doesn't seem to fire any of the "update" triggers that I have set for fields.
I'm not entirely sure if this is working as designed or not; I know that we exclude contact merges from triggering certain functionality to avoid certain things like erroneous workflow enrollments. let me dig into this with my team; I'll update this thread when I have more info.