APIs & Integrations

WendyGoh
HubSpot Employee
HubSpot Employee

Magento Form Issue

SOLVE

Customer is trying to embed his form in a Magento site (https://dev1.workweargrouponline.com.au/~scullchr/nnt/sign-up-email). All is well, however when we try to hit the submit button, it won't work.

They did narrow down to some sort of javascript conflict with prototype.js (which is a Magento requirement), however when I try to block prototype.js out it seems that the submit still do not work. Is there some javascript conflicting we might have overlooked here or is it because they're in a production environment? Thank you in advance!

0 Upvotes
1 Accepted solution
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

Magento Form Issue

SOLVE

Managed to narrowed down the issue to the version of prototype.js in use by nnt.com.au - it seems that with this upgraded, there is no longer any conflict.

View solution in original post

0 Upvotes
1 Reply 1
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

Magento Form Issue

SOLVE

Managed to narrowed down the issue to the version of prototype.js in use by nnt.com.au - it seems that with this upgraded, there is no longer any conflict.

0 Upvotes