Line Items are a superset of the Product object within the CRM. They represent the product at a deal level. Any modification to a line item is independent of the Product object. This ensures that if you were to ever update the price of a product for example it wouldn't retroactively update all existing line items on closed/won deals.
So in your example updating the Line Item - widget discount property would not impact any Product or Line Item outside the context of the associated Deal.
Hey @KellyKM , @PedroLima . Just submitted an Idea Request to add Line Items as a property, please help upvote my idea so hopefully HubSpot will add it in!
@JLi6 thanks for submitting that idea - Line items in hubspot is quite frustrating! I have submitted one related to custom objects too (view idea) if you could please also vote on that one for me. It would be highly appreciated. Even though, I do not know how long it takes for an idea to be delivered or how are they prioritised!
Line Items are a superset of the Product object within the CRM. They represent the product at a deal level. Any modification to a line item is independent of the Product object. This ensures that if you were to ever update the price of a product for example it wouldn't retroactively update all existing line items on closed/won deals.
So in your example updating the Line Item - widget discount property would not impact any Product or Line Item outside the context of the associated Deal.
Hi, @jackcoldrick - to follow up on the first question. Can the Line Item property be used in Workflows? I am looking to set up internal notifications and having trouble with a workflow to the Line Item.