APIs & Integrations

elliotmiller18
Member

Limit on v3/conversations/threads

SOLVE

What is the cap on the 'limit' field? It isn't marked in the documentation. Through my own testing it appears to be 500 but I want to make sure before I reject anything higher than 500. Thanks!

0 Upvotes
1 Accepted solution
BérangèreL
Solution
Community Manager
Community Manager

Limit on v3/conversations/threads

SOLVE

Hi @elliotmiller18 and thanks for your patience!

I wanted to let you know that we heard your feedback, and we've made an update to the documentation:

"Conversations inbox and messages APIs".

I can confirm that the maximum limit is 500.

Thanks again @elliotmiller18 for sharing your feedback with us. It helps improve HubSpot for our whole Community ❤️

Have a fantastic weekend and I look forward to seeing you around the Community!
Bérangère


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2 Replies 2
BérangèreL
Community Manager
Community Manager

Limit on v3/conversations/threads

SOLVE

Hi @elliotmiller18 and welcome, we are delighted to have you here! 🤗

Thanks for reaching out to the HubSpot Community and for your valuable feedback, it means a lot to us!

I'll be checking internally on this for you. In the meanwhile, let's check with our Top Experts:

Hi @sylvain_tirreau, @Anton and @zach_threadint have you used the conversations inbox and messages API? If yes, do you know about the "limit" field cap, to help @elliotmiller18, please?

Have a wonderful weekend and thanks so much for your help! ❤️
Bérangère


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres! !
BérangèreL
Solution
Community Manager
Community Manager

Limit on v3/conversations/threads

SOLVE

Hi @elliotmiller18 and thanks for your patience!

I wanted to let you know that we heard your feedback, and we've made an update to the documentation:

"Conversations inbox and messages APIs".

I can confirm that the maximum limit is 500.

Thanks again @elliotmiller18 for sharing your feedback with us. It helps improve HubSpot for our whole Community ❤️

Have a fantastic weekend and I look forward to seeing you around the Community!
Bérangère


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Saviez vous que la Communauté est disponible en français?
Rejoignez les discussions francophones en changeant votre langue dans les paramètres! !