APIs & Integrations

rendybjunior
Member

Limit of Daily Total Import Rows

Hi all, I used the new bulk import API and I got this error of max import 10millions/day, the problem is I couldn't find the documentation on the limitation anywhere.

Due to this, the team can't import for the whole day.

 

Do I miss one documentation somewhere?

When the daily is refreshed, is it based on 12AM UTC?

Is this a soft limit that can be discussed with account manager?

 

{"status":"error","message":"This portal has surpassed the daily number of import rows it can import - 10000000","errorType":"FREE_PORTAL_IMPORT_ROWS_LIMIT","errorTokens":{"totalImportRowsLimit":["10000000"],"totalImportRows":["10021637"]},"correlationId":"<redacted>"}

0 Upvotes
2 Replies 2
EPosa
Member

Limit of Daily Total Import Rows

Hi, @rendybjunior!

If you need a quick way to import data, consider automated import wizard - it's fast and accurate. Still, the speed depends on the number of records and the API limit. There are a few ways to speed it up here: https://help-desk-migration.com/help/speed-up-full-data-migration/

0 Upvotes
BlackBaron
Member

Limit of Daily Total Import Rows