APIs & Integrations

karl
Member

Legal consent checkbox is always true for some reason

Problem: When submitting form with the legal consent checkbox, the contact always get's the property "Freely given consent from contact", even though the checkbox is not ticked.

Might be a problem with the checkbox value being always true?

here's a pic of just before dispatching the form and the checkbox is true even if it's not checked

even when changing it to false via the inspect element tool, it will change itself to true?

Can somebody give some insight why is this happening?

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Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Legal consent checkbox is always true for some reason

Hi @Karl-Martin,

Is this a custom form, or a regular HubSpot form? Can you send me a link to the page in question so that I can take a closer look?

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