Label vs APISOLVE
Dec 15, 2020 9:56 AM
Could someone help with the following problem, please?
I have a form with different labels than what it is on the API.
I have a workflow that is comparing the name from the labels on the form. However on the record, what is stored is the API (different that what it is on the workflow). AS A RESULT, the contact is not being enrolled in the workflow.
Does anyone know how can the selection on the workflow to be the API and not the label.
Heres an image of what is stored in the record.
Solved! Go to Solution.
Dec 16, 2020 2:29 PM - edited Dec 16, 2020 2:30 PM
The best way to accomplish what I think you are trying to accomplish is to delete the current properties you have and create new ones with the internal value (what you are referring to as the API) and making the property label match the API and not how you want it to read on the forms. Then, when you go into forms, you can adjust the label per form and it should appear as the API in properties, on the contact record, and workflows.
Is this what you did or did you adjust the property label in properties?