APIs & Integrations

pbeville
Participant

Javascript chat not loading

SOLVE

I get this error in my Safari Web Inspector when trying to use the javascript chat link, [Error] Not allowed to load local resource: file://js.hs-scripts.com/7964333.js

 

For some reason the browser doesn't recognise the link as a URL.  Has anyone else has this problem, can anyone assist?

 

The code is per the instructions:

<!-- Start of HubSpot Embed Code -->
<script type="text/javascript" id="hs-script-loader" async defer src="//js.hs-scripts.com/7964333.js"></script>
<!-- End of HubSpot Embed Code -->

 

0 Upvotes
1 Accepted solution
pbeville
Solution
Participant

Javascript chat not loading

SOLVE
Thanks for getting back to me. The issue was that I was trying to run it from my dev laptop, as soon as I uploaded it to the web server it worked. Obvious in hindsight but there you go!

View solution in original post

0 Upvotes
3 Replies 3
KMARTIN6
Member

Javascript chat not loading

SOLVE

daddy

 ehh **bleep** me

 

 

0 Upvotes
WendyGoh
HubSpot Employee
HubSpot Employee

Javascript chat not loading

SOLVE

Hey @pbeville,

 

In order for me to further understand the environment, could you share with me the following:

1. The page url in question

2. What's the website builder that your team is using? i.e. Wordpress, Drupal

3. Does the error show up on other browser? Or only specifically Safari?

0 Upvotes
pbeville
Solution
Participant

Javascript chat not loading

SOLVE
Thanks for getting back to me. The issue was that I was trying to run it from my dev laptop, as soon as I uploaded it to the web server it worked. Obvious in hindsight but there you go!
0 Upvotes