Issue with SnapEngage live chat

[KPielou]

I am trying to implement the SnapEngage live chat integration onto our HS landing pages but when I add the script in it doesn't work.

I have tried to add it in the header via settings > website > pages as well as tried adding it to one page at a time via advanced settings - still nothing.

It sounds like it may work if I added the code as a custom HTML module to my page - but I don't seem to have that option in my theme.

Has anyone had a similar experience?

[Jaycee_Lewis]

Hi, @KPielou 👋 Let's see if the community has any experience with this particular tool. Additionally, here is the documentation on creating a custom module — Create and edit modules. 

Best,

Jaycee