APIs & Integrations

KPielou
Member

Issue with SnapEngage live chat

I am trying to implement the SnapEngage live chat integration onto our HS landing pages but when I add the script in it doesn't work.

 

I have tried to add it in the header via settings > website > pages as well as tried adding it to one page at a time via advanced settings - still nothing.

It sounds like it may work if I added the code as a custom HTML module to my page - but I don't seem to have that option in my theme.

 

Has anyone had a similar experience?

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1 Reply 1
Jaycee_Lewis
Community Manager
Community Manager

Issue with SnapEngage live chat

Hi, @KPielou 👋 Let's see if the community has any experience with this particular tool. Additionally, here is the documentation on creating a custom module — Create and edit modules. 

 

Best,

Jaycee


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