APIs & Integrations

DanielDPAltra
Participant

Is it possible to take a Ticket information by API response?

SOLVE

I'm creating via form, a ticket, when created, the API gives a success response, a number, so is it possible to make an API search with that number (

DanielDPAltra_0-1736407374424.png

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- If achieving the desired functionality is not possible, which approach would be better:

Searching for a ticket by a specific field (e.g., email) and filtering it by the most recently created entry?
Or creating a webhook that provides the ticket ID or related information to fetch the corresponding ticket?

Thanks, 🙂

 

 

 

 

 

 

 

 

 

 

 

0 Upvotes
1 Accepted solution
DanielDPAltra
Solution
Participant

Is it possible to take a Ticket information by API response?

SOLVE

Sorry, it was a stupid print I had with a timestamp, it was not the api response, now I found it, i was printing all except the api response hahahaha.
Sorry 🙂

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2 Replies 2
DanielDPAltra
Solution
Participant

Is it possible to take a Ticket information by API response?

SOLVE

Sorry, it was a stupid print I had with a timestamp, it was not the api response, now I found it, i was printing all except the api response hahahaha.
Sorry 🙂

DanielDPAltra
Participant

Is it possible to take a Ticket information by API response?

SOLVE

? I don't untherstandhow to do it. With that API response where do I use that number, where do I search or introduce that number given.

 

 

0 Upvotes