Is it possible to take a Ticket information by API response?
SOLVE
I'm creating via form, a ticket, when created, the API gives a success response, a number, so is it possible to make an API search with that number (
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- If achieving the desired functionality is not possible, which approach would be better:
Searching for a ticket by a specific field (e.g., email) and filtering it by the most recently created entry? Or creating a webhook that provides the ticket ID or related information to fetch the corresponding ticket?
Is it possible to take a Ticket information by API response?
SOLVE
Sorry, it was a stupid print I had with a timestamp, it was not the api response, now I found it, i was printing all except the api response hahahaha. Sorry 🙂
Is it possible to take a Ticket information by API response?
SOLVE
Sorry, it was a stupid print I had with a timestamp, it was not the api response, now I found it, i was printing all except the api response hahahaha. Sorry 🙂