APIs & Integrations

ricky23
Participant

Is it possible to now @mention someone and pin a note via the Engagments API?

I have seen posts on this that was two years ago when pinning a note was in beta.

 

But is it possible to now pin a note via the Engagments API and to also @mention someone?

 

 

MarkusKlahn
Member

Is it possible to now @mention someone and pin a note via the Engagments API?

2022 - does the new v3 api support to pin a note after its creation?

0 Upvotes
RStrydom
Member

Is it possible to now @mention someone and pin a note via the Engagments API?

https://community.hubspot.com/t5/APIs-Integrations/Updating-an-Engagement-time/m-p/413059/highlight/...

 

Cannot pin a note, but you can work around it by updating the timestamp of the note so that it stays on top!

0 Upvotes
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Is it possible to now @mention someone and pin a note via the Engagments API?

Hey @ricky23 ,

 

It's not currently possible to pin notes or @ mention users using the Engagements API, though I can totally understand the use case there. I'd recommend heading over to the  HubSpot Ideas Forum and posting your idea there. There are some similar ideas, but none specifically requesting user mentions / pins via the API.

 

Feel free to link to your idea from here so that others can give it kudos (myself included!)

0 Upvotes