APIs & Integrations

RBouaziz
Membro

Is it possible to get the status of an Email Engagement with Hubspot API?

resolver

Hi there,

RBouaziz_0-1613502052312.png

I am trying to extract Email Engagement using the API: https://legacydocs.hubspot.com/docs/methods/engagements/get-all-engagements

On Email Engagement is it possible to extract email status: sent, answered etc... in the metadata?

Does the field mediaProcessingStatus correspond to that status?

Best regards,

0 Avaliação positiva
1 Solução aceita
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Is it possible to get the status of an Email Engagement with Hubspot API?

resolver

Hey @RBouaziz 

At this time, you cannot get that info via the API.  I would suggest adding this to the ideas board


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Exibir solução no post original

1 Resposta 1
dennisedson
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

Is it possible to get the status of an Email Engagement with Hubspot API?

resolver

Hey @RBouaziz 

At this time, you cannot get that info via the API.  I would suggest adding this to the ideas board


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.