APIs & Integrations

DanielHuelin
Participant

Internal Error 500 when adding contact to list

SOLVE

Hello,

I am using the Hubspot API and I managed to create a contact but when I try to add it to a list it returns this:

{
    "status""error",
    "message""internal error",
    "correlationId""f331b738-b77b-4eae-a2ed-5cea1ea37c31"
}
 
I am using this request body:
{
  "vids": [
    1608451
  ],
  "emails": []
}
Any idea what it could be?
(if anyone want to know, I am using postman to test the API and the hubspot list is active.)
0 Upvotes
1 Accepted solution
Jaycee_Lewis
Solution
Community Manager
Community Manager

Internal Error 500 when adding contact to list

SOLVE

Hey, @DanielHuelin 👋 Thanks for doing that.

 

I see the issue. You are trying to use an Active List (note the “dynamic”true that is part of the response body) It is not possible to manually add contacts to an active (dynamic) list.

 

You'll need to create a static list if you want to manually add contacts to lists — in-app or via the List endpoints. 

 

Source — “Please note that you cannot manually add contacts to dynamic lists. To determine whether a list is dynamic or static, when you get a list, you will see a flag called dynamic that equates to true or false.”

 

Have fun building! — Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

View solution in original post

4 Replies 4
Jaycee_Lewis
Community Manager
Community Manager

Internal Error 500 when adding contact to list

SOLVE

Hey, @DanielHuelin 👋 Did you get this resolved? If not, can you make a request to this endpoint using your List ID, please? https://legacydocs.hubspot.com/docs/methods/lists/get_list 

And share the full response body here?

 

Thanks! — Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

0 Upvotes
DanielHuelin
Participant

Internal Error 500 when adding contact to list

SOLVE
Thanks for the response, unfortunately i did not get it resolved, here you have a GET request to "https://api.hubspot.com/contacts/v1/lists/**":
{
    "portalId"6819142,
    "listId"74,
    "internalListId"0,
    "createdAt"1642522889158,
    "updatedAt"1667907918621,
    "name""Mentores Web (IN)",
    "listType""DYNAMIC",
    "authorId"27717176,
    "filters": [],
    "metaData": {
        "size"11,
        "lastSizeChangeAt"1680000121672,
        "processing""DONE",
        "lastProcessingStateChangeAt"1667907898092,
        "error""",
        "listReferencesCount"null,
        "parentFolderId"null
    },
    "archived"false,
    "teamIds": [],
    "ilsFilterBranch""{\"filterBranchOperator\":\"OR\",\"filters\":[],\"filterBranches\":[{\"filterBranchOperator\":\"AND\",\"filters\":[{\"pruningRefineBy\":null,\"coalescingRefineBy\":null,\"formId\":\"939a9e9e-2143-4de2-baeb-3015606e81ab\",\"filterId\":735238203,\"frameworkFilterId\":null,\"filterType\":\"FORM_SUBMISSION\"}],\"filterBranches\":[],\"filterBranchType\":\"AND\"}],\"filterBranchType\":\"OR\"}",
    "readOnly"false,
    "limitExempt"false,
    "deleted"false,
    "internal"false,
    "dynamic"true
}
0 Upvotes
Jaycee_Lewis
Solution
Community Manager
Community Manager

Internal Error 500 when adding contact to list

SOLVE

Hey, @DanielHuelin 👋 Thanks for doing that.

 

I see the issue. You are trying to use an Active List (note the “dynamic”true that is part of the response body) It is not possible to manually add contacts to an active (dynamic) list.

 

You'll need to create a static list if you want to manually add contacts to lists — in-app or via the List endpoints. 

 

Source — “Please note that you cannot manually add contacts to dynamic lists. To determine whether a list is dynamic or static, when you get a list, you will see a flag called dynamic that equates to true or false.”

 

Have fun building! — Jaycee

linkedin

Jaycee Lewis

Developer Community Manager

Community | HubSpot

DanielHuelin
Participant

Internal Error 500 when adding contact to list

SOLVE

Thanks for the response, all working fine now.