APIs & Integrations

mohamed_lulu
Member

Integration duplicate contact

I have noticed that there are many repeated URL calls in my app that is causing duplicate content on my CRM

why this is happening?

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5 Replies 5
mohamed_lulu
Member

Integration duplicate contact

Hi @dadams,

did you have a chance to look into my issue?

Regards,
Mohamed Lulu

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Dadams
HubSpot Employee
HubSpot Employee

Integration duplicate contact

Are you seeing duplicate webhooks? If you’re not seeing duplicates in HubSpot, then it’s most likely an issue with the system receiving the webhooks.

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mohamed_lulu
Member

Integration duplicate contact

Hi @dadams ,
it’s requests made by HubSpot, it appears under the webhook logging subscription type contact.creation
i don’t see any duplicate content in HubSpot but this webhook calls cause a duplicate content on my CRM

Regards
Mohamed Lulu

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mohamed_lulu
Member

Integration duplicate contact

Any help on this?

Regards,
Mohamed Lulu

0 Upvotes
Dadams
HubSpot Employee
HubSpot Employee

Integration duplicate contact

Hi @mohamed.lulu

Are these calls being made by your integration into HubSpot? Or requests being made by HubSpot (such as for webhooks)? Are you seeing duplicate content in HubSpot or the external system? Any other details you can share about the calls?

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