Integrating hubspot to an external form with webhook

[FattahKhan]

Hi, we have an external form for an app in our website and the app developer told me we can connect his form to our hubspot with webhook. But he can't help with the hubspot side and I am not sure how to do it via webhook.

The form in question here is the "vehicle search" form in this link:

https://www.regalautosport.com/services/ecu-tuning/

[TomM2]

Hey @FattahKhan you'll need to tell your app developer to integrate the form via the HubSpot forms api. 

If there's a webhook to be used, the webhook would be setup in your external form system, so you'll need to look-up if there's a UI within your form system to setup webhooks. Otherwise it'll be a custom development piece to send your external form submissions to HubSpot forms via the forms api. 

[FattahKhan]

Hi Tom,

the app developer told me he will be able to do it with webhooks, but not forms API. Do you know how I can setup the webhook in hubspot? The app developer told me his other clients just sent him a webhook link, but I can't find the option anywhere.

[TomM2 · Accepted solution]

Hey @FattahKhan I honestly would have no way how or why he would do it that way. Webhooks trigger within workflows, here's a guide on how to set them up. To trigger them you'll need some sort of trigger in HubSpot, which is why I have never seen it setup this way, you'll need to create a criteria for your workflow to enroll a contact, then setup a webhook to get your form submission, so if the contact doesn't already exist in your HubSpot portal this won't get the form submission.