Integrate the chat/conversations to React native or Native iOS/Android App

[marmik18]

Hello,

we want to integrate the live chat functionality to our App which is in React Native.
Is there any SDK or a way around to implement this functionality. 

I went through the documentation but could not find anything specific to this. But I have read this post which is around 2 years old, so was hoping if there is any update for it.

Thank you.

[BBotha]

Also looking for an answer to this... 

[cagigas]

Any news on this? Have someone got the live chat working in React Native?

[YSinkevich]

Same question here, we need React Native integration.

This need to be developed and distributed as react native specific NPM.

[S_SECONDY]

Hey @Teun is there a solution now for ReactNative ?

[Teun]

@dennisedson Sadly, I do not. If the question is about (P)React I could offer some insights.
I have not tried to integrate Hubspot with React Native (yet).

[Bizri]

Hi @Teun @dennisedson and @hubspot  

It is very disappointing that we have been asking for this in app chat support SDK for over 2 years now and it seems that Hubspot does not have any idea on the value proposition of this very small feature!

Since our CRM Hubspot which we now are utilizing fully does not offer the SDK for in app chat support, we continued using Intercom's in app chat support!

For us as an organization this is causing that our service teams are using 2 different platforms (ONLY because of the value proposition of the in app chat)

we are delivering support to our entire users in a click of a button!

90% of our users are mobile users, so how can we benefit from the Hubspot chat widget when it's only for the web ? For us it's useless! 

so how about you start listening to your customers and you go get that SDK done?

the in app chat gives our entire solution a huge value and gets us so much closer to our users offering support instantly and sharing anything wr need with them!

futhermore the intercom in app chat gives us powerful insights about the users device : 

App version number

operating systems version

device type etc

So we get so much valuable insights that allowed us to trouble shoot instantly and provide an amazing support!

so all I can say is that this is a huge disappointment and you need to start LISTENING ! 

[dennisedson]

hmmm.  I not familiar with React Native.

@Teun , do you have any insight into this?

[dennisedson]

Hey @marmik18 !

Welcome to the Community!

For the most part, you would integrate as normal.  The only difference is that you would want to employ the

widget.refresh method as documented here

[marmik18]

Thank you @dennisedson 

For using the example code given in the documentation

window.HubSpotConversations.widget.refresh();

I need to have access to window, which is not available in React Native or Native Android/iOS.